The Sophos MDR Ops team watches your server telemetry 24/7. When their analysts spot a real threat, they investigate it, contain it to stop it spreading, and send your team a clear, prioritized action plan to finish the cleanup. You keep control of the final response, with expert guidance the whole way.

Both tiers give you 24/7 monitoring, threat hunting, and active threat containment. The line between them is who neutralizes the threat. With Essentials, Sophos contains the attack and guides your team through neutralizing it. With Complete, Sophos analysts run the full incident response for you and back it with a breach protection warranty. Not sure which fits? Talk to a Sophos-certified expert.

MDR Essentials for Server includes Sophos Intercept X Advanced with XDR for Server, so the sensor and detection layer are built in. If you already run third-party server protection you can keep it, and the Sophos agent runs in detection and response mode alongside it. Either way the MDR team gets the visibility it needs.

It is licensed per server and priced in bands, with terms of one, two, or three years. Your MDR license is co-termed with your existing Sophos server licenses so everything renews together. We'll size the right band and term for your environment and send an official quote.

A global team of Sophos security analysts, threat hunters, and incident responders staffs the MDR operations center around the clock. They combine Sophos threat intelligence with the alerts from your environment to separate real attacks from noise, so you are not the one staring at a dashboard at 3am.

Yes. MDR Essentials can ingest signals from your firewall, email, cloud, identity, and network products, including many third-party tools, to give analysts fuller context. Optional add-ons like Network Detection and Response and extended data storage widen that coverage as your estate grows.