Platinum Support
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Palo Alto Networks PA-1410, Platinum Support, 5 years (60 months) term.
- Platinum Support availability: : 15-minute response times
- Next-business-day delivery* for parts and hardware replacement
- Direct access to a dedicated team of senior engineers
- Planned event assistance
- On-site assistance for critical issues
- Failure analysis
- Service Length: 5 Year License
- Manufacturer Part #: PAN-SVC-PLAT-1410-5YR
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Palo Alto Networks PA-1410, Platinum Support, 3 years (36 months) term, renewal.
- Platinum Support availability: : 15-minute response times
- Next-business-day delivery* for parts and hardware replacement
- Direct access to a dedicated team of senior engineers
- Planned event assistance
- On-site assistance for critical issues
- Failure analysis
- Service Length: 3 Year License
- Manufacturer Part #: PAN-SVC-PLAT-1410-3YR-R
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Palo Alto Networks PA-1410, Platinum Support, 1 year (12 months) term, renewal.
- Platinum Support availability: : 15-minute response times
- Next-business-day delivery* for parts and hardware replacement
- Direct access to a dedicated team of senior engineers
- Planned event assistance
- On-site assistance for critical issues
- Failure analysis
- Service Length: 1 Year License
- Manufacturer Part #: PAN-SVC-PLAT-1410-R
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Palo Alto Networks PA-1410, Platinum Support, 1 year (12 months) term.
- Platinum Support availability: : 15-minute response times
- Next-business-day delivery* for parts and hardware replacement
- Direct access to a dedicated team of senior engineers
- Planned event assistance
- On-site assistance for critical issues
- Failure analysis
- Service Length: 1 Year License
- Manufacturer Part #: PAN-SVC-PLAT-1410
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